Frequently asked questions
Are you curious about us or do you have any questions? Here you will find the most frequently asked questions. Is your question not listed? Feel free to contact us!
Why do parents choose Tiny Thinkers?
At Tiny Thinkers, it's all about more than just fun. We develop toys that are not only enjoyable but also contribute to your child's development. We grew up with educational toys that truly taught us something. That is exactly what we want to pass on to others now. Because learning and playing must go hand in hand.
Want to know more about our mission and vision? Then visit our About Us page for a detailed explanation.
Do you have quality marks and do you pay attention to safety and sustainability?
We attach great importance to quality marks, safety, and sustainability.
- Our webshop has reliable quality marks such as Trustpilot and Webwinkel Keur, so you can shop with peace of mind with us.
- All our toys meet the European standard EN71 and the CE mark; you can request these certificates from us if desired.
- In addition, we consciously choose sustainable materials: toys made of wood and recyclable plastic.
In this way, we combine playfulness with safety and care for the environment.
How quickly will you deliver my order?
If you place your order before 6:00 PM, you will have your order delivered the next business day!
Can I return or exchange my order if I am not satisfied?
Yes, that is possible! We have a 30-day money-back guarantee. If you want to return your order, please contact us. We will then send you our return form so you can easily start the process.
How can I reach you if I have a question?
We can be reached at klantenservice@tinythinkers.nl from Monday to Saturday from 08:00 to 18:00. We strive to respond to all your questions within 4 hours. Feel free to contact us!
